Jeremy Duncombe has been named managing director of Accord Mortgages.
The Yorkshire Building Society, Accord’s parent company, announced today (November 20) that Mr Duncombe would take over the role from January 2021.
It follows the recent announcement that Charles Canning, chief customer officer at Yorkshire Building Society and managing director at Accord, is to retire in February after 33 years with the business.
Mr Duncombe has more than 20 years’ experience in the financial services industry and has been with Accord for the past three years as director of intermediary distribution, working on increasing its market share and aiming to enhance the broker experience.
He is currently deputy chairman of the Intermediary Mortgage Lenders Association and a long-standing advocate for mortgage brokers across the UK.
In his new role, Mr Duncombe will also lead mortgage distribution at Yorkshire Building Society. He report to David Morris, chief commercial officer at the society.
Mr Duncombe said: “I am delighted to be leading Accord into its next chapter, further enhancing the broker experience and adding value to the intermediary market, and I’d like to add my congratulations and best wishes to Charles, and thank him for his fantastic support.
“We have ambitious plans to take Accord to the next level in 2021 and to be able to combine this with boosting customer experience across mortgage distribution is truly exciting.
“We have the opportunity to develop a much stronger and focused offering right across the market, which will only serve to benefit our customers.”
Mike Regnier, chief executive at Yorkshire Building Society, said 2021 would be an “exciting and challenging year” across the firm, adding that he was “delighted” Mr Duncombe would lead the Accord business as managing director and spearhead distribution across the society.
He added: “[Mr Canning] has had an immeasurable impact on our business, and contributed so much to colleagues, members, brokers and customers alike.
“He has been a true champion of the customer, working tirelessly to improve our offering to the market and place customers at the centre of what we do.”
Mr Canning added that he had an “amazing career” at Yorkshire Building Society and was “confident” the firm’s future was set up in the right way to maintain and increase that focus.
imogen.tew@ft.com
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