Nearly There…
You have successfully answered all the questions correctly, well done!
You should now know…
- Explain what the FCA wants from firms since consumer duty came into force
- Explain how to identify when a client might be more vulnerable to scams
- Understand the difference between good and poor customer outcomes
I completed this CPD in
To bank your CPD please complete the form below.
Were the stated learning objectives met?
What did you learn from undertaking this CPD exercise?
Why did you undertake this piece of learning?
Any comments about this article or FTAdviser's CPD in general?
Banked!
Congratulations, you have successfully completed and banked this piece of CPD
Already Banked!
You have already banked for this article.